Free Playbook · 2026 Edition
The Small Business
AI Playbook
5 things you can do this week to stop losing customers to businesses that are already using AI. No tech skills. No budget. Just results.
45%
Of consumers use AI
to find local businesses
0
Technical skills
required
~2hrs
Total time
to complete
PDF · No signup required
Your customers are already asking AI where to go
When someone asks ChatGPT, Siri, or Google AI “best plumber near me” — does your business show up? For most small businesses, the answer is no.
That’s a problem. Because AI doesn’t show 10 blue links. It gives one answer. And if that answer isn’t you, it’s your competitor.
This playbook fixes that — with 5 concrete actions you can take this week.
What’s inside the playbook
Five step-by-step actions. Each one takes under 30 minutes. Most take 10.
Claim your Google Business Profile
AI pulls from Google Business more than anywhere else. This is the single most important thing you can do.
~15 min
Reply to every Google review
Every reply feeds AI information about your business. Mention what you did in every response — AI reads them all.
2 min per review
Make your website AI-readable
Your website still matters — but now AI needs to read it too. Small changes in how you write make a big difference.
~20 min
Get on the directories AI trusts
AI cross-references multiple sources. The more places that confirm your business info, the more confident AI is recommending you.
~30 min
Ask AI about your business
Open ChatGPT and ask it to recommend a business like yours. See what it says — then fix what it gets wrong.
~10 min
Total time: about 2 hours
No paid tools. No subscriptions. Just free platforms you probably already have.
People don’t search like they used to
Google isn’t going away — but how people use it is completely different now.
| How it used to work | How it works now |
|---|---|
| Customer Googles “plumber albuquerque” | Customer asks AI “who’s the best plumber near me?” |
| They see 10 blue links | AI gives them one answer |
| Your SEO rank mattered | Whether AI knows about you matters more |
| You needed a great website | You still do — plus AI needs to read it |
If AI doesn’t know your business exists, it can’t recommend you. This playbook shows you exactly how to fix that.
No fluff. No jargon.
Just the stuff that actually works
The same changes we make for our clients — simplified so you can do it yourself. Free. Takes about 2 hours. Could change everything.
Download the Free PlaybookPDF · No signup required · Instant download
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